not under warranty, dealerships have an
advantage because they usually have the best
training and equipment. Engine manufacturers require their dealers to have the proper
training on current models, as well as a sufficient parts inventory. Using a dealership also
means any disputes that can’t be resolved
can be sent on to the manufacturer. The
downside is cost; dealerships are typically
considerably more expensive due to higher
costs for facilities, training, and wages. Most
well-established independent shops also produce high-quality work, especially shops that
are started by, or staffed by, former factory-trained technicians. Unlike a dealership, they
have to survive only on repairs, so they may
work harder to solve problems.
3Find A FocUSed FAcility
Most yards have a specialty, either the type of
work they do or the type of boats they work
on, so find one that deals with your type of
repair. “Some yards are terrific with diesel
engines,” Holler says, “but don’t have the
facilities or personnel for fiberglass repairs.
Others can do amazing woodwork, but don’t
have experience in welding.” Likewise, a
shop that works mostly on small runabouts is
probably not a good choice for a large trawler.
4check oUt the ShopS BeFore yoU need theM
You can tell a lot about a facility by looking at
it. Is it neat and orderly, or are there pieces of
boats in every corner with no obvious organization? Are the equipment and tools rusty
and poorly maintained? If the shop won’t
invest in equipment and upgrades, they may
not invest in the best technicians, and you
won’t get the highest-quality work. Are the
boats in the yard well-supported on stands?
What are the people like? If you’re greeted
with indifference by the service manager, or
he’s not interested in hearing the details of
your situation, you’re more likely to have
problems after the work starts.
Look for shops that invest in American Boat
and Yacht Council (ABYC) certifications for
their technicians; they’ve made a commitment
to make repairs that comply with crucial safety
standards. There are eight areas of certification:
electrical, systems (plumbing, water systems,
tanks), diesel engines, gasoline engines, corro-
sion, air conditioning/refrigeration, composite
boatbuilding, and ABYC standards. Ask if
they’re a certified clean marina? Chances are if
they are taking care of their waterways they will
take care of you.
5look For honeSt online reviewS
The Internet has become the place to learn
what people think about nearly any business.
While it’s not perfect, you can learn a lot by
visiting review sites. Beware when all reviews
portray a perfect experience – that’s rare and
may be an indication of fake reviewers. On
the other hand, a handful of bad reviews is
probably reason enough to look elsewhere.
Complete reviews with details are more
reliable than simple “These guys are great,”
postings. Reviewers who use real names are
usually more reliable than anonymous posts.
formerly known as Teleflex Marine
Come see us in Slips 223, 225, 226,
228 and Booth P94 - Miami Boat
Show 2014. Contact Us at
217-324-9430 To Book A Demo
Retrofit Your Boat
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